Privacy Policy
Last updated: December 2025
1. Introduction
This Privacy Policy describes how Vidreate.com ("we", "our", or "us") collects, uses, and shares information about you when you use our website and services.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2.3 Cookies and Analytics
We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. This includes Google Analytics for website analytics and Google Ads for advertising purposes.
We respect your privacy choices. If you are located in the European Economic Area (EEA), we will ask for your consent before collecting non-essential cookies. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Communicate with you about our services
- Analyze website usage and improve user experience
- Personalize content and advertising (with consent)
- Comply with legal obligations
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Functional Cookies: Remember your preferences and settings
4.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For EEA users, you can withdraw consent for non-essential cookies at any time using the cookie banner or by contacting us.
5. Google Analytics and Advertising
We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information about your use of our website, including pages visited, time spent on pages, and referring sources.
We also use Google Ads for advertising purposes. This may involve the use of cookies and similar technologies to show you relevant advertisements.
For users in the EEA, we implement Google Consent Mode v2, which adjusts how Google tags behave based on your consent preferences. You can learn more about Google's privacy practices at Google Privacy Policy.
6. Data Sharing and Third Parties
We may share your information with the following categories of third parties:
- Service Providers: Amazon Web Services (AWS) for hosting, storage, and processing
- Analytics Providers: Google Analytics and Google Ads
- Payment Processors: Secure payment processing partners
- Legal Authorities: When required by law or to protect our rights
Our service providers are contractually obligated to maintain the confidentiality and security of your personal information and to use it only for the purposes specified by us.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for cookie-based processing
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses where required.
9. AWS Infrastructure and Security
Vidreate.com operates on Amazon Web Services (AWS) cloud infrastructure. We use AWS services for hosting, data storage, processing, and content delivery. AWS provides enterprise-grade security and maintains multiple compliance certifications including SOC 1/2/3, PCI DSS, HIPAA, and GDPR.
Your data is encrypted both at rest and in transit using industry-standard encryption protocols. For more information about AWS security, visit AWS Security.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
11. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
12. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@vidreate.com.